Question 1

How much does an AMC cost?

Accepted Answer

Plans start at AED 1,499/year for apartments and AED 2,999/year for villas. Exact pricing depends on your property size, number of AC units, and which plan you choose. We’ll confirm your quote after a free 15-minute site visit.

Question 2

What happens in an emergency?

Accepted Answer

Premium and Platinum members get priority dispatch with a 2-hour response target in Dubai/Sharjah. Platinum members get a 1-hour target. Our 24/7 hotline is answered by a human, not a machine.

Question 3

What's NOT included?

Accepted Answer

Replacement of major parts (compressors, motors, tanks) is billed separately, but AMC members get 10–30% off standard rates depending on plan tier. Structural, cosmetic, and pool work are excluded. Full exclusions are in your contract — no surprises.

Question 4

Can I cancel if I move or I'm unhappy?

Accepted Answer

Yes. All plans have a 14-day money-back guarantee if you change your mind. After 6 months, you can cancel any time with 30 days’ notice for a prorated refund.

Question 5

How do you schedule visits?

Accepted Answer

Your AMC Manager books all scheduled visits at contract signing, and reminds you 48 hours before each. Emergency call-outs are booked on demand via our hotline, WhatsApp, or app.

Question 6

Do you cover my building?

Accepted Answer

We service every major developer community across Dubai and Sharjah — apartments in Downtown, Marina, JBR, Business Bay; villas in Arabian Ranches, Emirates Hills, The Springs, Dubai Hills, Meadows; townhouses in Mira, Reem, Town Square.

Question 7

Are your engineers insured and licensed?

Accepted Answer

Every engineer carries Sharjah-approved technical certification, public liability insurance, and a minimum 5 years’ field experience. We provide photo-verified service reports after every visit. Call 800 031 100 for more details.

Question 8

Can I upgrade mid-contract?

Accepted Answer

Yes. Upgrades are prorated and effective immediately. Downgrades take effect at renewal.

Question 9

Do you offer landlord/portfolio plans?

Accepted Answer

Yes — landlords with 3+ units get a 15% portfolio discount and a dedicated account manager. Email info@europeantechnical.ae.

Question 10

What makes you different from cheaper AMCs?

Accepted Answer

We’re built for the long-term: European-trained engineers, genuine OEM parts, digital service records, transparent pricing, and a 14-day money-back guarantee. The cheapest AMC in Dubai is usually the most expensive over 3 years.

Annual Maintenance Contract in International City

Comprehensive home maintenance plans for International City residents

Why an AMC in International City?

AMC Plans for International City

Essential

Premium

Platinum

What Every AMC Visit Includes

Our Presence in International City

Frequently Asked Questions

Ready to protect your International City home?